We aim to process and pack your order as fast as possible. Please contact us immediately if you would like to make modifications to your order . Please note that not all changes can be guaranteed as the order may be too far into the shipping process.
Ensuring that your order details are correct before placing an order is always the best practice to prevent any disappointment at a later date.
If the order has shipped and is with Australia Post, please sign up to the MyPost tool https://auspost.com.au/mypost/ and redirect your parcel.
If the order has shipped with StarTrack, please contact us and we will try our best to make the change for you as well.
Please note that JD LIGHTING is not responsible for parcels delivered to a wrong address entered in the order.